by grace gausden | Oct 27, 2020 | Daily Mail
I paid ‘luxe’ travel agent Voyage Prive £245 for airport to hotel transfers that never arrived but it won’t refund me: How can I get my money back?Voyage Prive is a members only, travel website, that specialises in luxury trips It has been plagued by...
by grace gausden | Oct 27, 2020 | Daily Mail
My boiler is 28 years-old and works fine but my usual plumber is refusing to service it and says I should upgrade: Do I really need to replace it?Boilers should be serviced regularly to ensure they are functioning properly The older a boiler is, generally, the more...
by grace gausden | Oct 24, 2020 | Daily Mail
My smart meter stopped working when I switched supplier, so I switched back: It’s still broken and Eon refuses to fix it – what can I do?An elderly man’s smart meter stopped working after he changed supplierHe changed back to Eon but the device still...
by grace gausden | Oct 24, 2020 | Daily Mail
Airline regulator slammed after botching customer complaints review: Experts warn CCA’s existing system fails to protect consumersIn July, the CAA launched a consultation on the Alternative Dispute Resolution system, which handles customer complaintsBut it...
by grace gausden | Oct 23, 2020 | Daily Mail
My fridge door seal deteriorated within six months, leaving it useless: So how can John Lewis expect me to wait around for 12 hours to get it fixed?A John Lewis customer’s fridge broke, leaving her unable to store food in it without it rotting The firm could not...
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